B O O K T O P I A

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Return & Refund Policy

At Booktopia, customer satisfaction is our top priority. If your order is damaged, defective, or incorrect, we're here to help.

You may request a return or exchange if:

  • The book is damaged or has a printing issue
  • You received the wrong item

Important: Returns must be requested within 48 hours of receiving the order and must include clear photos as proof.

  • The book must be unused and in original condition
  • Packaging should be intact
  • We do not accept returns for "change of mind" or personal preference

Once your return is approved, a replacement or refund will be issued within 5–7 business days. Refunds will be made using the original payment method.

Return shipping costs may be covered by us in case of our error. Otherwise, the customer will be responsible.

Need Help with Returns?

If you have any questions about our return policy or need assistance with a return, please contact us: