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Privacy Policy

At Booktopia customer satisfaction is our top priority. If your order is damaged, defective, or incorrect, we’re here to help.

Return Eligibility:

You may request a return or exchange if:

  • The book is damaged or has a printing issue

  • You received the wrong item

Returns must be requested within 48 hours of receiving the order and must include clear photos as proof.

Conditions for Return:

  • The book must be unused and in original condition

  • Packaging should be intact

  • We do not accept returns for “change of mind” or personal preference

Refund Process:

Once your return is approved, a replacement or refund will be issued within 5–7 business days. Refunds will be made using the original payment method.

Shipping for Returns:

Return shipping costs may be covered by us in case of our error. Otherwise, the customer will be responsible.