FAQs
Frequently Asked Questions
1. How can I place an order on Booktopia?
Simply browse our collection, add your favorite books to the cart, and proceed to checkout. It’s quick, secure, and hassle-free.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery in most major cities. You’ll see the option at checkout if it’s available in your area.
3. How long does delivery take?
Delivery usually takes 3–7 business days depending on your location. We’ll share tracking details as soon as your order is shipped.
4. What if the book I receive is damaged or incorrect?
No worries! If your book arrives damaged or you receive the wrong title, contact us within 48 hours. We’ll arrange a quick replacement or refund.
5. Can I cancel or modify my order after placing it?
Yes, but only if your order hasn’t been shipped yet. Please reach out to our support team as soon as possible to request changes.
6. Do you sell used or second-hand books?
Currently, we only sell brand new books to ensure top quality and the best reading experience.
